How Delivery Works

After you pay, your order follows one of two paths, depending on the type of product. Knowing these paths helps you know where to look and when you need to contact support.

Path one: instant code delivery

For products supplied as a code, such as many gift cards, game codes and antivirus licenses, if the code is in stock it is shown on your order page right after payment. You can copy and use it straight away.

Path two: the operator queue

Orders that need to be activated manually, such as activation on your own account, dedicated and shared accounts, or codes that are momentarily out of stock, go to the operator queue. The operator reviews the order, checks the details you entered and activates the service. How long this takes depends on the type of product and the number of orders in the queue.

Where can I see my order status?

  1. Order page: You are taken to this page after payment. Your order status, code or delivery details appear here. If you have a user account, you can also reach it from the orders section.
  2. Telegram notifications: If you bought through the ORGSELL mini app or bot, or have connected your Telegram, you get a message whenever your order status changes.
  3. Email: Your order details are sent to the email you entered when buying.

What details do I need to enter?

The most important factor for fast delivery is correct and complete details, which must be entered before adding to cart:

  • Gemini: Gmail address.
  • Spotify on your own account: username and password.
  • Apple gift cards, Apple Music and iCloud: Apple ID.
  • Telegram Premium and Stars: Telegram username.
  • Canva: email.

Passwords are stored encrypted, and only the activating operator can see them. If the details are wrong, the operator will contact you to correct them, and this delays delivery.

If we need something from you during activation

Some services send a verification code to the account owner's email or phone when someone signs in. If the operator needs such a code, they will let you know through Telegram or the order page. At those times, keep an eye on your messages so things don't get held up.

Renewal reminder

A few days before your subscription term ends, we send you a renewal reminder so you can continue without interruption if you want to. Read the details in the renewal and expiry guide.

Tips

  • While your order is in the operator queue, don't change your own account's password; doing so will make the activation fail.
  • If you change your mind before delivery, the full amount is returned to your card or wallet.
  • To follow up, send your order number to @ORGSell_support on Telegram (every day, 9:00 to 23:00).